Customer Service Manager Jobs in Springfield, MA

1-15 of 21 Jobs

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

  • South Windsor, CT (18 miles from Springfield, MA)
  • 1 day ago
  • South Windsor, CT (18 miles from Springfield, MA)
  • 1 day ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...

Relationship Banker, Franklin Ave, Hartford, CT

  • Hartford, CT (22 miles from Springfield, MA)
  • 2 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 2 days ago

Relationship Banker, Franklin Ave, Hartford, CTHartford, United States of America Santander is one of the largest banks in the world, and one of the top banks in the United States based on...

Banking Center Senior Relationship Banker

  • Hartford, CT (22 miles from Springfield, MA)
  • 4 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 4 days ago

They will play a vital role in the coaching of staff to cross sell products and services by maintaining a working knowledge of Webster's products....

Associate Relationship Banker - Hadley, MA

  • Hadley, MA (17 miles from Springfield, MA)
  • 7 days ago
  • Hadley, MA (17 miles from Springfield, MA)
  • 7 days ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Depot Customer Service Lead $20 hourly

  • Manchester, CT (23 miles from Springfield, MA)
  • 7 days ago
  • Manchester, CT (23 miles from Springfield, MA)
  • 7 days ago

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its...

Scheduling Coordinator / Client Service Supervisor

  • Springfield, MA
  • 11 days ago
  • Springfield, MA
  • 11 days ago

Requisition #: 204035 Location: Springfield, MA 01107 Category: Client Services Salary: $42,000.00 - $45,000.00 per year Position Details Entry Level Management position Aveanna is looking for a...

Financial Relationship Banker - Clarkston, MI

  • Springfield, MA
  • 11 days ago
  • Springfield, MA
  • 11 days ago

Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills....

Remote Work

Relationship Banker - Simsbury Financial Center

  • Simsbury, CT (19 miles from Springfield, MA)
  • 12 days ago
  • Simsbury, CT (19 miles from Springfield, MA)
  • 12 days ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Customer Experience Manager

  • Hadley, MA (17 miles from Springfield, MA)
  • 13 days ago
  • Hadley, MA (17 miles from Springfield, MA)
  • 13 days ago

Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...

Relationship Banker - Hartford, CT market area

  • Hartford, CT (22 miles from Springfield, MA)
  • 15 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 15 days ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

IT Technical Client Success Manager II

  • Hartford, CT (22 miles from Springfield, MA)
  • 20 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 20 days ago

Requirements Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team...

Remote Work

Customer Service Lead - Part-Time

  • Bloomfield, CT (18 miles from Springfield, MA)
  • 22 days ago
  • Bloomfield, CT (18 miles from Springfield, MA)
  • 22 days ago

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...

Account Manager Bloomfield

  • Bloomfield, CT (18 miles from Springfield, MA)
  • 27 days ago
  • Bloomfield, CT (18 miles from Springfield, MA)
  • 27 days ago

Accountable for identifying opportunities to cross sell additional products and re-enrollment opportunities to increase participation/revenue, in collaboration with Account Executive, and Underwriting...

Sr Account Manager Bloomfield

  • Bloomfield, CT (18 miles from Springfield, MA)
  • 27 days ago
  • Bloomfield, CT (18 miles from Springfield, MA)
  • 27 days ago

Accountable for identifying opportunities to cross sell additional products and re-enrollment opportunities to increase participation/revenue, in collaboration with Account Executive, and Underwriting...

Microsoft D365 CRM, Director

  • Hartford, CT (22 miles from Springfield, MA)
  • 27 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 27 days ago

Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...

Demographic Data for Springfield, MA

Moving to Springfield, MA? Find some basic demographic data about Springfield, MA below.


Local
National
146,445
2,449
Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Manager Jobs in Springfield, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Springfield, MA offer the following education background
Bachelor's Degree
35.2%
High School or GED
23.6%
Associate's Degree
14.7%
Master's Degree
11.9%
Vocational Degree or Certification
11.2%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Springfield, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%