Customer Service Manager Jobs in Amherst, MA

1-6 of 6 Jobs

Lake Pleasant, MA (13 miles from Amherst, MA)
18 hours ago

Lake Pleasant, MA (13 miles from Amherst, MA)
18 hours ago

Role Specific Information Job Description About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to...

Manager of Customer Service

Springfield, MA (19 miles from Amherst, MA)
11 days ago

Springfield, MA (19 miles from Amherst, MA)
11 days ago

Department: Administration Reports to: Administrator FSLA Status: Full-time, Exempt-level Pay Rate: $1,346/week - $1,538/week NOTE: This position is subject to further modification prior to...

Customer Service Manager

Agawam, MA (22 miles from Amherst, MA)
11 days ago

Agawam, MA (22 miles from Amherst, MA)
11 days ago

Customer Service Manager Agawam, MA ( Description OVERVIEW Cadrex is searching for a Customer Service Manager who will be responsible for leading a team of customer service representatives and ensuring...

Relationship Banker

Springfield, MA (19 miles from Amherst, MA)
20 days ago

Springfield, MA (19 miles from Amherst, MA)
20 days ago

Prior retail banking experience preferred. Prior customer service experience preferred....

Customer Service Administrator

Hadley, MA (6 miles from Amherst, MA)
24 days ago

Hadley, MA (6 miles from Amherst, MA)
24 days ago

Customer Service Administrator Job Description Title: Customer Service Administrator Duration: 6 months (Possibility of extension and conversion to permanent) Location: Remote Working Hours: 8am -...

Scheduling Coordinator / Client Service Supervisor

Springfield, MA (19 miles from Amherst, MA)
45+ days ago

Springfield, MA (19 miles from Amherst, MA)
45+ days ago

Requisition #: 204035 Location: Springfield, MA 01107 Category: Client Services Salary: $42,000.00 - $45,000.00 per year Position Details Entry Level Management position Aveanna is looking for a...

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Demographic Data for Amherst, MA

Moving to Amherst, MA? Find some basic demographic data about Amherst, MA below.

Median Age

Average Household Income

Home Value vs Household Income in Amherst, MA

Local

National

Total Population

40,811

Number of Businesses

523

City Size

Medium

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Team Engagement for Customer Service Managers

Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Manager Jobs in Amherst, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.

Highest Education Level

Customer Service Managers in Amherst, MA offer the following education background

Bachelor's Degree

35.2%

High School or GED

23.5%

Associate's Degree

14.7%

Master's Degree

11.9%

Vocational Degree or Certification

11.1%

Some College

2.0%

Doctorate Degree

0.8%

Some High School

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Amherst, MA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills