Customer Service Manager Jobs in Hancock, MD
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1 Jobs
- Martinsburg, WV (18 miles from Hancock, MD)
- 10 days ago
- Martinsburg, WV (18 miles from Hancock, MD)
- 10 days ago
Prior retail banking experience preferred. Prior customer service experience preferred....
Demographic Data for Hancock, MD
Moving to Hancock, MD? Find some basic demographic data about Hancock, MD below.
Local
National
3,662
91
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Customer Service Manager Online Courses and Training Opportunities
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Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Salary for Customer Service Manager Jobs in Hancock, MD
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Hancock, MD offer the following education background
Bachelor's Degree
35.2%
High School or GED
23.6%
Associate's Degree
14.7%
Master's Degree
11.9%
Vocational Degree or Certification
11.2%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Hancock, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Dodd-Frank
- Account Opening
- Private Banking
- Retail Banking
- Consumer Lending
- Account Maintenance
- BSA
- Nationwide Mortgage Licensing System & Registry
- Cross Selling
- Wire Transfers
- Wealth Management
- Internal Control
- Lending
- Mortgage Processing
- Financial Services
- Fraud Investigation
- Client Services
- Retail Sales
- Resolution
- Customer Satisfaction
- Notary Public
- Cash Handling
- Problem Resolution
- Business Administration
- Sales Management
- Referrals
- Relationship Management
- Inbound/Outbound Calling
- Risk Management
- Finance
- Customer Relations
- High School Diploma
- Business Development
- Retail
- Written Communication
- Telephone Skills
- Typing
- Reporting
- Sales
- Coaching
- Regulations
- Problem Solving
- Policy Development
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
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