Customer Service Manager Jobs in Springfield, IL

1-12 of 12 Jobs

Customer Service Coordinator

  • Springfield, IL
  • 4 days ago
  • Springfield, IL
  • 4 days ago

Customer Service Coordinator Company: CBRE Location: Springfield, IL Date Posted: 3/4/25, 4:40 AM Customer Service Coordinator Job ID 208854 Posted 03-Mar-2025 Service line GWS Segment Role type...

Manager, Customer Service

  • Springfield, IL
  • 6 days ago
  • Springfield, IL
  • 6 days ago

Aspen Dental Manager, Customer Service in Springfield , Illinois The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has...

Customer Service Manager

  • Springfield, IL
  • 14 days ago
  • Springfield, IL
  • 14 days ago

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....

IT Technical Client Success Manager II

  • Springfield, IL
  • 20 days ago
  • Springfield, IL
  • 20 days ago

Requirements Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team...

Remote Work
Advertisement

Bilingual (Japanese) Oracle Database Exadata SME - Strategic Customer Service Manager (SCSM)

  • Springfield, IL
  • 23 days ago
  • Springfield, IL
  • 23 days ago

Bilingual (Japanese) Oracle Database Exadata SME - Strategic Customer Service Manager (SCSM) Company: Oracle Location: Springfield, IL Date Posted: 3/1/25, 3:59 AM Job Description Strategic Customer...

Customer Success Manager

  • Springfield, IL
  • 24 days ago
  • Springfield, IL
  • 24 days ago

Customer Success Manager Company: Ford Motor Company Location: Springfield, IL Date Posted: 3/1/25, 3:44 AM Customer Success Manager We are the movers of the world and the makers of the future. We...

Remote Work

Customer Success Manager

  • Springfield, IL
  • 25 days ago
  • Springfield, IL
  • 25 days ago

Wilson Language Training Customer Success Manager in Springfield , Illinois Customer Success Manager Department: Customer Experience Location: Here at Wilson Language Training, we are committed to...

Client Support Manager II

  • Springfield, IL
  • 27 days ago
  • Springfield, IL
  • 27 days ago

Lumen Client Support Manager II in Springfield , Illinois About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and...

Customer Experience Manager

  • Springfield, IL
  • 30+ days ago
  • Springfield, IL
  • 30+ days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

Associate Customer Success Manager

  • Springfield, IL
  • 30+ days ago
  • Springfield, IL
  • 30+ days ago

Associate Customer Success Manager Company: Verint Systems, Inc. Location: Springfield, IL Date Posted: 2/20/25, 4:20 AM At Verint, we believe customer engagement is the core of every global...

Enterprise Customer Success Manager

  • Springfield, IL
  • 30+ days ago
  • Springfield, IL
  • 30+ days ago

Enterprise Customer Success Manager Company: GoTo Location: Springfield, IL Date Posted: 2/6/25, 5:02 AM Job Description Where you'll work: Anywhere within EST +/- 3 hours Customer Care and...

Client Success Manager - Opower

  • Springfield, IL
  • 45+ days ago
  • Springfield, IL
  • 45+ days ago

Client Success Manager - Opower Company: Oracle Location: Springfield, IL Date Posted: 1/31/25, 5:06 AM Job Description Oracle Energy and Water provides the most comprehensive platform of...

Demographic Data for Springfield, IL

Moving to Springfield, IL? Find some basic demographic data about Springfield, IL below.

Local
National
138,293
3,947
Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Trailhead
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Register to search for more online courses. >>>

Salary for Customer Service Manager Jobs in Springfield, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.

Highest Education Level

Customer Service Managers in Springfield, IL offer the following education background
Bachelor's Degree
35.2%
High School or GED
23.6%
Associate's Degree
14.7%
Master's Degree
11.9%
Vocational Degree or Certification
11.2%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Springfield, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!