Customer Service Manager Jobs in Normal, IL

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Customer Relations Manager - Bloomington, IL

  • Normal, IL
  • 12 hours ago
  • Normal, IL
  • 12 hours ago

Company Overview Spee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in standard, next-day, ground delivery. The...

Customer Service Supervisor

  • Bloomington, IL (5 miles from Normal, IL)
  • 7 days ago
  • Bloomington, IL (5 miles from Normal, IL)
  • 7 days ago

MAINTENANCE SUPERVISOR - FACILITIES AND UTILITIES Job Location: Bloomington, IL Company description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands...

Client Services Manager

  • Bloomington, IL (5 miles from Normal, IL)
  • 10 days ago
  • Bloomington, IL (5 miles from Normal, IL)
  • 10 days ago

Salary Range: $70,000 - $110,000 Afni is seeking a Client Services Manager to join our team and is looking for accomplished client services leaders with proven experience in the BPO call center...

Relationship Banker I (Bloomington IL Branch)

  • Bloomington, IL (5 miles from Normal, IL)
  • 18 days ago
  • Bloomington, IL (5 miles from Normal, IL)
  • 18 days ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Customer Experience Manager

  • Normal, IL
  • 18 days ago
  • Normal, IL
  • 18 days ago

Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...

Relationship Banker 2129

  • Chenoa, IL (17 miles from Normal, IL)
  • 30+ days ago
  • Chenoa, IL (17 miles from Normal, IL)
  • 30+ days ago

at Heartland Bank and Trust Company in Chenoa, Illinois, United States Job Description A Brief Overview The Relationship Banker is a frontline representative and the face of Heartland Bank within...

Director Client Services

  • Bloomington, IL (5 miles from Normal, IL)
  • 60+ days ago
  • Bloomington, IL (5 miles from Normal, IL)
  • 60+ days ago

Salary Range: $105,000 - $160,000 Position Purpose: The Client Services Director at Afni will partner with clients to achieve their business goals and objectives, while at the same time focus on...

Demographic Data for Normal, IL

Moving to Normal, IL? Find some basic demographic data about Normal, IL below.

Local
National
53,045
774
Medium

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Trailhead
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
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Salary for Customer Service Manager Jobs in Normal, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.

Highest Education Level

Customer Service Managers in Normal, IL offer the following education background
Bachelor's Degree
35.2%
High School or GED
23.6%
Associate's Degree
14.7%
Master's Degree
11.9%
Vocational Degree or Certification
11.2%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Normal, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!