Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Why you'll love this job American is looking for a goal-oriented CustomerServiceManager (CSM) who wants to elevate their experience, knowledge, and network within the company....
Location: 41 Ridge Sq. NW Washington, DC 20016 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type: Full...
Store - DC-ROCKVILLE, MD Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
As the Customer Success Manager, you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the Customer Success Lead. You will specify and...
8am-4:30pm EST Shift** **This position can be a remote schedule/Hybrid preferred:** (Remote working option expectation is to provide professional and responsive service and support, regardless of...
Store - DC-CHEVY CHASE, DC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our Washington DC territory. StructureCare, headquartered in...
We are seeking an experienced Deputy Customer Relationship Manager to support a complex IT operations program within a Federal Law Enforcement Agency. This on-site role supports day-to-day...
MAJOR PURPOSE OF THIS JOB: Responsible for client relationships, proactive customer service, and client retention per defined monthly/quarterly goals. Additionally, the Client Relations Manager...
Customer Service Coordinator Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and...
Moving to District of Columbia? Find some basic demographic data about District of Columbia below.
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Customer Service Manager Online Courses and Training Opportunities
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Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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