Call Center Representative Jobs in Grand Forks, ND
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2 Jobs
Center Representative who will answer phone calls and emails in our Admissions Call Center....
The Office of Admissions is looking for Call Center Representatives to work during Summer 2025. Call Center Representatives will answer phone calls and emails in our Admissions Call Center....
Demographic Data for Grand Forks, ND
Moving to Grand Forks, ND? Find some basic demographic data about Grand Forks, ND below.
Local
National
61,413
1,652
Medium
Call Center Representative Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...
Salary for Call Center Representative Jobs in Grand Forks, ND
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in Grand Forks, ND offer the following education background
High School or GED
33.0%
Bachelor's Degree
25.1%
Associate's Degree
17.1%
Vocational Degree or Certification
14.8%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Grand Forks, ND
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Client Support
- Service Sales
- Inbound
- Telemarketing
- Call Center Experience
- Long-Term Disability
- Insurance Verification
- Inside Sales
- Courteous
- Customer Support
- Claims
- Resolution
- Customer Satisfaction
- Accounts Receivable
- Technical Support
- Inbound/Outbound Calling
- Staffing
- Written Communication
- High School Diploma
- Collections
- Verbal Communication
- Account Management
- Microsoft Windows
- Troubleshooting
- Conflict Resolution
- Driving
- Listening
- Microsoft Outlook
- Punctual
- Investigation
- Collaboration
- Telephone Skills
- Typing
- Interpersonal Skills
- Data Entry
- Spanish
- Microsoft PowerPoint
- Sales
- English
- Multitasking
- Problem Solving
- Policy Development
- Team Building
- Microsoft Office
- Microsoft Excel
- Research Skills
- Teamwork
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
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