Call Center Representative Jobs in Grand Rapids, MI

1-6 of 6 Jobs

Bilingual Call Center Agent

  • Grand Rapids, MI
  • 11 days ago
  • Grand Rapids, MI
  • 11 days ago

The Bilingual Call Center Agent/Member Services Representative (MSR) provides day-to-day support for credit union members/callers via inbound & outbound services. Requests able to be handled by an...

Call Center Representative (Customer Service)

  • Grand Rapids, MI
  • 13 days ago
  • Grand Rapids, MI
  • 13 days ago

A Day in the Life: Customer Service Representatives in this role answer phone calls about Government Identification. They record caller details in a computer system and use software to find...

Customer Service Center Agent

  • Sparta, MI (13 miles from Grand Rapids, MI)
  • 18 days ago
  • Sparta, MI (13 miles from Grand Rapids, MI)
  • 18 days ago

EXPERIENCE and/or EDUCATION High School Diploma or GED Minimum of one (1) year of Call Center experience in banking, financial services or goal driven retail sales preferred Spanish language skills...

Customer Service/Call Center Representative - Adjudication

  • Grand Rapids, MI
  • 30+ days ago
  • Grand Rapids, MI
  • 30+ days ago

We're thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers. Responsibilities include but are not...

Customer Service/Call Center Representative - Tech Hire/Field Services

  • Grand Rapids, MI
  • 30+ days ago
  • Grand Rapids, MI
  • 30+ days ago

We're thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers, including field technicians and business...

Security Call Center Operator

  • Grand Rapids, MI
  • 90+ days ago
  • Grand Rapids, MI
  • 90+ days ago

Overview DK Security is Michigans fastest growing security company. Established in 1995, we began as an investigations firm and quickly expanded to provide uniform security, event staff security,...

Demographic Data for Grand Rapids, MI

Moving to Grand Rapids, MI? Find some basic demographic data about Grand Rapids, MI below.

Local
National
377,695
10,701
Large

Call Center Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Coggno
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Coggno
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
John Academy
Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...
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Salary for Call Center Representative Jobs in Grand Rapids, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Highest Education Level

Call Center Representatives in Grand Rapids, MI offer the following education background
High School or GED
33.0%
Bachelor's Degree
25.1%
Associate's Degree
17.1%
Vocational Degree or Certification
14.8%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Grand Rapids, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!